
Discover why people play games, identify different games, and learn assertive strategies to defend yourself and stay sane when dealing with difficult people.
Explore transactional analysis, the parent, adult, and child roles, and the okay or not framework shaping aggression, submission, and assertiveness in interactions.
Explore transactional analysis through parent, adult, and child dynamics, including natural, adapted, and Little Professor child types, and critical and nurturing parents, to enhance assertiveness in interactions.
Explore the okay/not okay framework for self and others, with four boxes and games players like persecutor, rescuer, and victim. Aim for I'm okay, you're okay in assertive interactions.
Examines fight or flight in difficult situations and presents assertiveness as a calm, third option, avoiding aggression and passivity in favor of a win-win approach.
Identify how assertiveness theories frame social games, including the little professor and victim roles and not okay dynamics. Examine how passive aggression and authenticity shape interactions and conflict resolution.
Identify psychological games and the positions people assume within them, exploring why players engage and the basic structure of these games.
Define psychological games as recurring two-person interactions with an opening gambit and payoff, rooted in transactional analysis and the drama triangle of persecutor, victim, and rescuer.
Explore how childhood games with parents shape family dynamics, revealing roles like persecutor, victim, and rescuer in the drama triangle, and how the uproar game repeats across generations.
Discover the drama triangle with persecutor, victim, and rescuer, and understand each starting position and their interaction patterns. Learn why people play these games and what payoff they seek.
Explore why people play games, cycling between persecutor, victim, and rescuer, and how upbringing and the 'only trying to help' dynamic plus immediate payoff reinforce these behaviors.
Explore the 20 different games people play within the persecuted victim and rescuer triangle. Learn how to deal with each one assertively.
Identify twenty psychological games and map them to the persecutor–victim–rescuer triangle, recognizing each player's payoff. Apply general, assertive strategies to stay detached, spot games early, and deal with them effectively.
Identify the 'Only trying to help you' game, where a rescuer becomes a persecutor and the victim cycles through roles to control through seemingly helpful advice.
Explore the yes but game, where a person acts as a perpetual victim, blocks solutions, and twists into a persecutor; learn to recognize and disengage from this assertiveness challenge.
Recognize the blemish game, where a small flaw masks persecution behind a rescuer pose, and respond by saying no, I don't agree.
Identify the 'let you and them fight' game within the victim–rescuer–persecutor triangle, showing how you may rescue or persecute, becoming a spectator, and how to avoid getting drawn in.
Spot the harried rescue pattern in games players and trace how rescuer shifts into victim and persecutor, revealing the triangle dynamics and payoff of avoiding more work.
Describe the 'kick me' victim game, where blaming mistakes labels someone as useless or stupid, and show how to move from child to adult by asking what could you try.
Explore the wooden leg as a victim game with a persecutor twist, where 'it's all right for you' prompts blaming others and feeling superior.
Discover brown stamp collectors, a victim game where people moan to fill an imaginary stamp book for rewards, and learn how praise can disrupt the pattern.
Understand gold stamp collectors who do good deeds to demand rewards, risking a slide to brown stamp collectors if rewards stop, and learn how rewarding them erodes praise.
Explore the 'only joking' persecutor game and learn to respond with calm assertiveness, set boundaries, and request a genuine apology to prevent escalation.
Identify the schlemiel game where an accident-prone player uses excuses, borrowing, and the salami technique to push you into rescuing, while the victim, persecutor, rescuer dynamic unfolds.
Explore the see what you made me do game, where blaming others keeps you in a victim or persecutor role and develop assertiveness by taking responsibility.
Identify the 'now I've got you' game where a boss or partner persecutes you rather than helps. Learn to name pattern and point out the game to boost assertive dialogue.
Explore grudges and the victim, persecutor, and rescuer triangle, and learn to be assertive by talking to others at the time, not bearing a grudge.
Recognize sulking as a childish tactic where a victim becomes a persecutor. Do not reward this behavior; stay assertive and address issues directly instead of silent treatment.
Spot ain't it awful as a passive aggressive game of complaints; take responsibility and propose solutions, like a regular meeting with your boss, and stop playing it.
Explore the if it weren't for you game, where a rescuer becomes a victim with dog and mom excuses, and peel the onion to reveal the real objection.
Learn to recognize manipulative 'maybe' answers that pressure commitments, practice assertive responses, and expose the game to maintain honest boundaries with difficult people.
Identify the mine's better game, a persecutor game where someone feels superior through possessions, and recognize the pattern to reduce annoyance and respond with assertive awareness.
Identify patronizing behavior, where a supposed rescuer masks persecution and undermines your capability. Learn practical strategies to address this manipulation using the triangle framework.
Explore gamey statements on the triangle of persecutor, victim, and rescuer, such as it's for your own good or I told you so, and learn responses from the solutions section.
Explore six strategies to handle game players and address difficult behavior, building assertiveness skills to respond effectively.
Withdraw from the interaction when someone plays a game with you, walk away and refuse to play, whether with friends or at work, to avoid being drawn into their game.
Live with it comfortably in game situations, recognizing the person is a games player and choosing not to react in front of others.
Remain adult by engaging in the conversation, ask for evidence, and encourage plans and solutions to move from child mode to adult mode and resolve the issue.
Be assertive with games players using a four step process: I understand, I feel, I want, is that okay; say I don't like it when you criticize my windows.
Expose the game by naming a recurring habit in the other person’s behavior, then rely on assertiveness to stop the pattern.
Identify when to play the game back versus assertiveness, noting it's rarely authentic or advised. Use selective tactics like praising or asking for favors to shift the dynamic.
Identify and confront games players with six assertive strategies, from naming the habit to walking away, while reflecting on your own game tendencies and choosing healthier boundaries.
Celebrate finishing the course and review the tactics for handling games players anytime. Access remains forever, and explore coupons for related courses on negotiation, sales, and leadership.
Complete 100 percent of the course to receive your certificate of completion, and if it doesn't appear, check for unfinished downloads or quizzes and email Udemy support.
Master 11 tips for giving awkward feedback, from choosing the right moment and private delivery to using facts, concrete solutions, small trials, and money-linked framing.
Overcoming Difficult People - Assertiveness with Games Players
Regain control over Difficult People - a practical approach to using assertiveness when dealing with Games Players
Do you have difficult people in your life? People who make you feel insecure, angry, or undermined? People who you seemingly can’t ever say the right thing to do and always criticise or trap you? These people might be in your home or work life but I am sure you will know some! Overcome Difficult People is a practical programme designed to help you easily and calmly deal with Games Players using assertiveness, honesty and disarming techniques. My goal is for you to feel happy, confident and in control even in difficult relationships and manipulative interactions.
This programme uses 100% practical tools and techniques to help you conquer difficult situations. We look at 20 different types of Games Players (most of whom I’m sure you will have met during your life) and then 6 practical methods to disarm them immediately and regain your confidence and control. Being in a conversation or relationship with a Games Player is very circular, frustrating, and often hurtful, so this course will help you break that loop and finally feel calm and free! That annoying neighbour who won’t stop criticising you, or the frustrating colleague who asks for constant advice and then tells you none of it will work….? Yep - they’re all in the Games Player theory!
Games Player theory is entertaining and memorable - investigating negative manipulative techniques like Poor Me, Blemish, Mine’s Better, Only Joking and Sulking, plus lots more. We look at family dynamics, aggression, and reasons why perfectly good people might play games… possibly even you do without realising! Then we detail exactly what you can say or do: like how to be Assertive, ways to live with these people comfortably, how to play the game back (and better!), and more. Every single videos uses real life examples and give practical tools you can use right away to regain control against manipulative conversations.
Chris Croft is an international speaker, and widely published author, who has been teaching Happiness, Leadership and Assertiveness to companies for over 20 years. He now combines his business and personal experience into a practical course about overcoming Difficult People. He's taught all over the world, as well as hundreds of thousands of people online, and has an entertaining and practical teaching style.
The course overview includes:
Practical tools and techniques for counteracting interactions with Difficult People
Learn how to immediately disarm a manipulative conversation
Overcome fear of confrontation, and rid yourself of negative people
Ways to reduce anxiety and increase empowerment and happiness
Tools to stop letting others intimidate you, manipulate you, or take over your decisions
How to become calm and confident in relationships at work and at home
Find it easy to say no, be assertive, and speak your mind
And as always it's 100% practical, and with no academic jargon.
If you are ready to make practical changes and regain control this course is for you!
By discovering practical tools to overcome Difficult People, not only will you benefit from feeling calm, happy and in control, you’ll have finally worked out which people are toxic in your life, and why that one acquaintance always got under your skin. Say goodbye to stress, manipulation and unhappiness. This course WILL change your relationships at work and at home.... if you let it!
This course comes with a 30 day money back guarantee, no questions asked.